ReliaBILL Electricity is devoted to providing affordable electricity supply options, which meet and exceed our customer’s needs.
ReliaBILL® Electricity is a tradename of Planet Energy (Ontario) Corp. that sells electricity supply to Ontario customers at competitive rates.
No, you will not be switching utilities. ReliaBILL Electricity is not affiliated with any local utility. Your utility will continue to bill you and provide you with the same 24-hour emergency service you’ve received in the past.
You will continue to receive one utility bill from your current provider. ReliaBILL Electricity’s supply charges will appear as a line item on your current bill, on your utility bill your energy supplier name will appear as Planet Energy (Ontario) Corp. as your energy supplier.
After you apply, ReliaBILL Electricity must notify your utility of your new program. Once this process is complete, it may be up to 120 days before your start date. In rare circumstances it may take longer than 120 days.
Yes. To cancel, you must contact ReliaBILL Electricity by phone or in writing. Please read your terms and conditions for further details. There are no cancelation fees or penalties that you would have to pay.
Nothing needs to be installed when switching to ReliaBILL Electricity. We supply electricity through your local utility’s existing infrastructure.
The first step is generation. Every region differs, but common methods of electricity generation include power plants driven by coal, natural gas, fuel oil, hydro (water), or nuclear energy. A small portion may be generated using renewable energy such as wind, low-impact hydro, solar or biomass.
ReliaBILL Electricity is not affiliated with your local utility company – you will not be switching utilities. Your existing local utility will continue send you your bill and provide you with the same 24-hour emergency services you’ve received in the past.
Only the account holder or spouse of the account holder may enter into an agreement with ReliaBILL Electricity.
There are no enrollment fees with ReliaBILL Electricity. However, if you are with a current retailer, we recommend that you check with them first before switching, as there may be exit or early cancelation fees associated with your existing agreement.
For all emergencies and power outages, please contact your local utility as they are responsible for all emergencies and service interruptions.
If you didn’t see the answers you were looking for here, feel free to give us a call or fill out our online contact form