ReliaBILL® Electricity will identify the reasons for which personal information is collected and/or required at or before the time such information is collected by ReliaBILL® Electricity. ReliaBILL® Electricity collects personal information for the following purposes:
Personal information will not be collected for any other purpose without your consent.
ReliaBILL® Electricity will obtain customer consent prior to or when ReliaBILL® Electricity collects, uses or discloses the personal information. Such consent may be expressed or implied and is often provided by accepting the contract terms and conditions associated with products. ReliaBILL® Electricity will make reasonable efforts to ensure that customers understand how the personal information may be used or how it may be disclosed by ReliaBILL® Electricity.
The collection of personal information by ReliaBILL® Electricity will be limited to only that information which is necessary for the purposes identified by ReliaBILL® Electricity. ReliaBILL® Electricity will only collect such personal information as needed for the purposes that have been documented by ReliaBILL® Electricity and identified to customers. ReliaBILL® Electricity will not mislead customers about the purposes for which personal information is being collected.
Personal information will not be used or disclosed for purposes other than those for which it was collected by ReliaBILL® Electricity unless ReliaBILL® Electricity has the consent of the Customer, or as may be required by law. ReliaBILL® Electricity will keep personal information only as long as it is necessary for ReliaBILL® Electricity to fulfill the purposes for which personal information was collected. ReliaBILL® Electricity may disclose a customer’s personal information to:
ReliaBILL® Electricity will take reasonable steps to ensure that all personal information provided to it is accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
ReliaBILL® Electricity will implement such security safeguards that are appropriate for the level of sensitivity of the personal information that it collects.
ReliaBILL® Electricity will make available to customers specific information about its policies and procedures relating to the collection, use, retention and disclosure of personal information.
Upon a customer’s request, or a request by an authorized representative of customer, and unless prohibited by law, ReliaBILL® Electricity will provide access to that customer’s personal information held by ReliaBILL® Electricity.
You may contact ReliaBILL® Electricity regarding any privacy concerns at the following:
Toll free at 1-866-251-5116 Email at: [email protected] Mail to: 5255 Yonge Street, Suite 1500, Toronto, Ontario, M2N 6P4 Attention: Chief Privacy Officer